People Operations Assistant

People Ops · Bengaluru, Karnataka
Department People Ops
Employment Type Full-Time
Minimum Experience Entry-level

About us:

Good Business Lab is an independent, non-profit labor innovation company. We use rigorous academic research to prove that worker wellbeing programs have business impacts. We develop market-ready, scalable products capable of providing dual benefits to workers and businesses. Our goal is to disrupt the traditional notion of business and show that worker wellbeing can be a part of core business strategy, or in other words, a good business practice.

The founders of the lab are Ach Adhvaryu - assistant professor of business economics and public policy at the University of Michigan (, Anant Ahuja – head of Organization Development at Shahi Exports Pvt. Ltd. and Anant Nyshadham – also an assistant professor of business economics and public policy at the University of Michigan (

We've been incubated at Shahi Exports - India's biggest apparel export house, and have conducted several studies in their sixty-plus factories in the past six years. In one study we found that the net return to the firm from training women workers in life skills (such as financial literacy, communication, and problem-solving) is 250%, 8 months after program completion. This program, called P.A.C.E. (Personal Advancement and Career Enhancement), co-created by Gap Inc., Shahi, ICRW, and Swasthi has been scaled at a global level to reach over 45,000 female garment workers in 12 countries. Some of our other partners include the Harvard Business School, University of Pennsylvania, and Humanity United.

Going forward, projects include looking at the migration experience and mental health of workers and how this is affected by pairing them with experienced workers from their region (through a novel ‘buddy system’), unlocking female labor through rural training centers, and how an effective grievance redressal system for workers affects their job outcomes. 

Role Summary:

We are expanding our PeopleOps team (HR++) to ensure a smooth hire to retire experience for prospective applicants and employees, carry out administrative work, and meet the people-centric needs of a rapidly growing organization. The application deadline is May 16, 2022.

We are actively looking to host people from underrepresented and marginalized backgrounds. If comfortable, please share your social location in your application.

What will you do?

  • End-to-end logistics support on our recruitment process which includes but is not limited to:  supporting Hiring leads in opening new positions and circulating and promoting the job role on relevant platforms to attract talent. 
  • Proactively engage with candidates for any support or information required during the hiring process. 
  • Help and coordinate in setting up interviews with the hiring leads.
  • Help with the onboarding and off-boarding logistics - creating relevant company accounts, assigning onboarding buddy, scheduling onboarding sessions with the Managers, following up on charge handover confirmation, processing full and final settlement, etc.
  • Maintain trackers for recruitment, onboarding, offboarding and other activities.
  • Prepare offer letters, internship contracts, probation ending letters, relieving letters, and other employment-related documents.
  • Maintain and update employment details of team members on BambooHR.
  • Provide support where needed to the PeopleOps team on drafting relevant policies, revamping, and automating various systems such as performance, reviews, and promotions.
  • Support with scheduling, preparing agenda, and recording minutes of meetings.
  • Manage various GBL subscriptions, inventory/merchandize, and accounts. 
  • Coordinate with relevant teams within and outside GBL as required.
  • Other related work as required.

Who are you?

Ideally you have:

  • A Bachelor's Degree or PG Diploma
  • Proficiency in computer skills; excellent MS office knowledge
  • Project management and strong communication skills 
  • The ability to multitask and prioritize 
  • Attention to detail
  • Strong documentation skills
  • Flexibility to work with different time zones


Also, we know it’s tough, but please try to avoid the ​​confidence gap​.​​ You don’t have to match all the listed requirements exactly to be considered for this role.

Length of Commitment: Minimum of 12 months

Location - Delhi/Bangalore/remote (India)

Remuneration - 4-6 lacs p.a. (depending on experience)

Start DateASAP 

What should you be comfortable with?

  • A dynamic environment with competing priorities.
  • Working in a team with shared responsibilities.
  • Independently coordinating with coworkers to accomplish goals.
  • Being resourceful in new environments and scenarios.
  • Problem-solving in high-pressure environments.

Why work with us?

As a member of the People Ops team, you will be a part of a small team of smart, purpose-driven, and motivated people, which will give you a chance to try new things, take initiative, make mistakes, and grow. Be prepared to try and work on multiple things at a time. Each employee at GBL, if willing, gets to work across verticals and different aspects of the organization.

Perks of working with us:
There are plenty of benefits at GBL, here are some examples:

  • Flexible leave policy: Time away from work can be extremely helpful for maintaining a healthy work/life balance. GBL encourages managers and leadership to set the example by taking time off when needed and ensuring their team members do the same. We don't have a strict limit on paid leaves, only suggested ( extremely liberal) averages. 
  • Flexible working hours: We recognize that a better work-life balance can improve employee motivation, performance, productivity, and reduce stress. The basis of our norms pertaining to this is a system of trust in each other and our common goals.
  • Training and Development: GBL team members can set aside 10% of their work time / around 4 hours a week to improve their skills/knowledge on a subject that they think will help them perform their job better. There is a separate budget set out for this. We encourage all employees to focus both on technical and soft skills. We also facilitate employee mentorship programs.
  • GBL Care Systems: As an organization, we are committed to ensuring the wellbeing of our team members and creating a thriving work environment- because that gives us, together, the best chance at achieving our shared mission and sparking joy at work. We do this by partnering with organizations such The Mindclan, Therapize among others for workshops and other wellbeing-related initiatives. 
  • Growth-oriented review policy: To foster collaboration, we have adopted regular reviews and check-ins among team members. We see a manager's role beyond what is expected from them by conventional management thinkers. Apart from delivering high-quality work, managers are responsible for the holistic development of their team members. This can be achieved through practices inspired by coaching philosophy.

Additional benefits:

  • Wellbeing budget: This includes an individual budget for each team member that they can claim reimbursement for things such as therapy, any physical-health-related activity and home office setup. Additionally, there's a separate budget for Managers for care packages or any other team activities. There's also a budget for our People Operations team to organize team-wide activities or provide mental health services in collaboration with organizations like Therapize and Mindclan.
  • Informal virtual and in-person hangs and activities!

Recent projects and blog posts:

To acclimatize yourself with some of our work, you can read our blog posts on Medium, and also go through our LinkedIn, Facebook, Twitter, and Instagram.

The process:

We are glad you’re interested in applying for this role!Here is an excerpt on the screening process overview which can take upto 6-8 weeks.

  1. CV screening 
  2. Take home assignment
  3. First Round Interview
  4. Final Round Interview

Our commitment to diversity

GBL is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed. We celebrate diversity and are committed to creating an inclusive environment for all employees. We offer traditional monetary workplace benefits such as insurance and travel allowance. We are a young and growing company making us the ideal ground for team members to experiment, take on dynamic roles, and grow with us. We focus on happiness, output, and quality of work.

Note: By clicking on the 'apply for this job' button, you confirm that you understand and accept GBL’s Privacy Policy. You also understand that GBL has zero-tolerance against sexual harassment/ exploitation /abuse/misconduct ("SEA"). You confirm and declare that you have never been convicted by any court of law and/or you have never been subjected to any sanctions or inquiry or proceedings (be it disciplinary, administrative, civil, or criminal) arising from an investigation in relation to sexual harassment/abuse/misconduct or left employment pending investigation and refused to cooperate in such an investigation

Thank You

Your application was submitted successfully.

  • Location
    Bengaluru, Karnataka
  • Department
    People Ops
  • Employment Type
  • Minimum Experience