Project Coordinator

Design · Bengaluru, Karnataka
Department Design
Employment Type Contractor
Minimum Experience Mid-level

Good Business Lab (www.goodbusinesslab.org) is an independent, non- profit labor innovation lab that uses rigorous research methods to design, develop, and test scalable, market-ready interventions capable of providing dual benefits to workers and businesses. The founders of the lab are Ach Adhvaryu, Anant Nyshadham who are assistant professors of business economics and public policy at the University of Michigan, and Anant Ahuja – head of Organization Development at Shahi Exports Pvt. Ltd.

The consultant position relates to project coordination for mobile based applications, which will (1) administer useful and tested management questionnaire to promote workers to a supervisory position and (2) train them in the requisite skills needed to become a good supervisor. This project is in collaboration with several external partners, including our industry partner, Shahi Exports – India’s biggest apparel export firm.

For context, a typical garment production floor has workers organized into several production lines. Each line, with approximately 40-50 workers, assembles one garment. The operations of this line are supervised by a supervisor – who sometimes is promoted from within the current workforce or freshly recruited from outside. Though the current assessment is complete in terms of technical knowledge, many psychometric abilities that are core to being a good supervisor are not measured formally. Moreover, the judgment of good management practices is left at the discretion of the decision makers. To fill this void, we have developed and tested a questionnaire, which encompasses questions on managerial skills, practices, and traits. Moreover, the soft skills training hitherto administered through trainers, will be digitized in form of a multi-lingual Android based application. Currently, we are in the phase of developing these technologies.

To ensure smooth implementation of the project and development of the technology keeping in mind the needs of the firm, the lab is looking for a fixed- term Project Coordinator, details of which are given below.

Location: Bengaluru, India

Length of contract: 12 months (minimum)

Remuneration: 7-10 lacs p.a., commensurate with experience and qualifications

Start Date: As soon as possible; people who can start early preferred

Application Deadline: We are hiring on a rolling basis

The Coordinator will work closely with the current project team, academic researchers, the research implementation team, and external developers to help develop/modify and implement the technology. They will be expected to make regular field visits (can be to rural areas) for the formative research through semi-structured interviews and group discussions. Prior knowledge and experience with handling projects (involving technology) is strongly preferred.

Key responsibilities include (but not limited to):

  • Conducting and coordinating background research and pre-research design thinking efforts. This would include:
  • Understand the business as usual and identify the fit for our technology 
  • Interface between Shahi Exports and GBL to design a product with strong buy in at all levels. Interact with project stakeholders to identify their needs and limitations. 
  • Prepare implementation plan and guidelines for the research/field team to execute the designed program on the ground. Assist the team in successful implementation.
  • Coordinating with current project team, in house design experts, research team, and external developers or firms for the development and implementation of the technology.
  • Coordinating with different stakeholders at Shahi Exports, and the research team at GBL to ensure smooth implementation of the project.
  • Developing and documenting protocols and instruction manual for the developed technology for all users.

Educational Qualifications/Requirements:

  • Bachelors/Masters in Economics, Management/Design, Social Work, Engineering or any related field
  • Related hands-on experience preferred - 2-3 years of experience for undergraduates and 1-2 years of experience for graduates
  • Experience with qualitative research/design thinking methods
  • Ability to work in a team, manage projects on the ground with tight deadlines, and be self-motivated
  • Good communication and writing skills with attention to detail
  • Ability to converse in Kannada/Hindi (Kannada speakers are preferred)
  • Experience in product development and management preferred
  • Experience in conducting qualitative research and fieldwork preferred

The position is for twelve months, but can translate to a full-time position depending on the requirements of Good Business Lab and performance of the candidate.

GBL is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We offer traditional monetary workplace benefits such as insurance and travel allowance. We also offer several other non-monetary workplace benefits like flexible work hours, the ability to work remotely, and no rigid limit on annual paid leave. We are a young and growing start up making us the ideal ground for team members to experiment, take on dynamic roles, and grow with us. We focus on happiness, output and quality of work.

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  • Location
    Bengaluru, Karnataka
  • Department
    Design
  • Employment Type
    Contractor
  • Minimum Experience
    Mid-level